koi200 Privacy Policy

This page describes what we collect when you use koi200 and how we keep that data protected. We take your privacy seriously and follow data-protection principles across all our operations. When you create an account, deposit funds, or interact with our live-dealer tables and sportsbook, we collect certain information to verify your identity, process payments, and comply with local law.

Our privacy practices reflect our commitment to transparency. We do not sell your personal data to third parties. We use your information only for account management, fraud prevention, payment processing, and legal compliance. This policy explains what data we collect, how we use it, who has access to it, and what rights you have.

If you have questions about how we handle your data, contact our support team via live chat or email. We are available to users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.

What Data We Collect on koi200

We collect information in several categories. When you register, we ask for your full name, email address, phone number, date of birth, and identity document (national ID, passport, or driver's license). This Know Your Customer (KYC) process is mandatory and complies with anti-money-laundering regulations. We may request additional documents to verify your address or source of funds.

When you deposit or withdraw, we record the payment method, amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we retain transaction records for audit and compliance purposes. We do not store your full payment credentials — only the last four digits and payment method type.

We also collect technical data: your IP address, device type, browser version, and operating system. We use cookies and similar tracking technologies to remember your login preferences and improve site performance. We log your account activity, including login times, game sessions, and withdrawal requests, to detect fraud and enforce our terms.

How We Use Your Data

We use your personal information to verify your identity, process deposits and withdrawals, and settle your account. Our KYC verification ensures that we comply with local law and prevent fraud. We may contact you via email or phone to confirm your identity or request additional documentation.

We analyse your account activity to detect suspicious patterns, such as rapid deposits followed by large withdrawals or access from multiple countries in a short timeframe. This fraud detection helps protect both your account and our platform. We also use your data to personalise your experience — for example, remembering your preferred payment method or game category.

We retain your data for as long as your account is active, plus a retention period after closure to comply with legal obligations. We do not use your data for marketing purposes unless you explicitly opt in. We do not share your personal information with third parties except where required by law or to process your payments.

Third-Party Processors and Data Transfers

Our payment processors, hosting providers, and analytics partners may access your data to provide their services. These processors are bound by confidentiality agreements and data-protection standards. Our servers may be located outside your jurisdiction, which means your data may be transferred internationally. By using koi200, you consent to this transfer.

We work with payment gateways to process mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. These providers receive only the information necessary to complete your transaction. We do not control how these third parties handle your data beyond our contractual agreements with them.

• 1
  Identity verificationKYC

  We collect and verify your identity documents to comply with anti-money-laundering law.

• 2
  Payment processingTransactions

  We share transaction data with payment processors to settle deposits and withdrawals.

• 3
  Fraud detectionSecurity

  We analyse your activity patterns to identify and prevent fraudulent transactions.

• 4
  Legal complianceRegulation

  We retain data to comply with local law and respond to regulatory requests.

Your Rights and Our Commitments on koi200

You have the right to access, correct, or delete your personal data. You can update your account information through your koi200 dashboard at any time. If you wish to request a copy of all data we hold about you, contact our support team. We will provide this information within a reasonable timeframe, subject to verification of your identity.

You may request that we delete your account and associated data. We will comply with this request, subject to legal retention obligations. Some data may be retained for fraud prevention or regulatory compliance even after account closure. We will inform you of any data we must retain and the reason for retention.

Cookies and Tracking Technologies

We use cookies to remember your login session, language preference, and game history. These cookies are essential for koi200 to function properly. We also use analytics cookies to understand how users interact with our platform — for example, which games are most popular or which payment methods are preferred. You can disable non-essential cookies through your browser settings, though this may affect your experience on koi200.

Data Retention and Deletion

We retain your personal data for as long as your account is active. After you close your account, we keep your data for a minimum of five years to comply with anti-money-laundering regulations and respond to potential disputes. After this period, we delete or anonymise your data unless we are required by law to retain it longer.

Transaction records are retained for seven years to comply with financial regulations. Identity documents are retained for the duration of your account plus five years. You can request deletion of non-essential data at any time, subject to legal requirements.

Contact and Updates

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We are available via live chat and email. We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notice. Your continued use of koi200 after such changes constitutes your acceptance of the updated policy.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of koi200 comply with their own jurisdiction's law. We handle your data in accordance with the privacy laws of the jurisdiction in which koi200 operates.