koi200 Casino & Sportsbook Terms

These terms set out the rules for using koi200. When you create an account with us, you agree to follow these conditions. We enforce them to protect your account, ensure fair play, and comply with local law.

Our terms cover account opening, deposits and withdrawals, bonus conditions, game rules, dispute resolution, and jurisdiction restrictions. We update these terms periodically, and we will notify you of material changes via email or in-app notice.

If you do not agree with our terms, do not use koi200. If you have questions about any part of these terms, contact our support team via live chat or email.

Account Opening and Eligibility on koi200

To open an account on koi200, you must be at least 18 years old and a resident of a jurisdiction where our service is permitted by local law. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of koi200 comply with your own jurisdiction's regulations.

When you sign up, we collect your name, email, phone number, and identity document. This Know Your Customer (KYC) verification process is mandatory and complies with anti-money-laundering regulations. We may request additional documentation at any time to verify your identity or source of funds.

You must provide accurate information during registration. If we discover that you have provided false or misleading information, we reserve the right to suspend or close your account and forfeit any balance. You are responsible for keeping your login credentials confidential. We are not liable for unauthorised access if you share your password or fail to secure your account.

Deposits and Payment Methods

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly and credited to your koi200 balance immediately. We do not charge deposit fees, though your payment provider may apply their own charges.

All deposits are final and non-refundable once credited to your account. You are responsible for ensuring you deposit from an account in your own name. We may reject deposits from third-party accounts or sources we cannot verify.

Withdrawals and Settlement

You may request a withdrawal at any time through your koi200 account dashboard. Withdrawals are processed via your chosen payment method: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer. Processing times vary by payment provider — mobile wallets typically settle within standard business hours, while bank transfers may take longer, especially during holidays like Idul Fitri or Idul Adha.

All withdrawals are subject to account verification and anti-fraud review. We may request additional documentation or delay a withdrawal if we detect unusual activity or suspect money-laundering. This protects both you and our platform. We will not process withdrawals to accounts not registered in your name.

• 1
  Request withdrawalStep 1

  Log into your koi200 account and navigate to the withdrawal section. Select your payment method and amount.

• 2
  Verification reviewStep 2

  We review your withdrawal request for compliance and fraud detection. This may take a few hours or longer during peak periods.

• 3
  SettlementStep 3

  Once approved, your withdrawal is sent to your payment provider. Settlement times depend on the method you chose.

Bonus Terms and Conditions

We may offer promotional bonuses to new and existing users. Any bonus offer is subject to specific terms, which we display clearly before you accept. Bonuses are not guaranteed and may be withdrawn or modified at our discretion. We do not offer fixed bonus amounts — all promotional offers are subject to change.

Bonuses typically carry wagering requirements, meaning you must play through the bonus amount a certain number of times before you can withdraw it. We specify these requirements in the bonus terms. If you do not meet the requirements within the specified timeframe, the bonus expires and is forfeited.

Game Rules and Fair Play on koi200

All games on koi200 use certified random-number generators audited by independent third parties. Our live-dealer tables employ professional croupiers, certified shuffling procedures, and regular equipment inspections. We publish our house edge and payout percentages so users understand the odds before they play.

We do not offer guaranteed outcomes, fixed odds, or fabricated match data. Our games are purely chance-based, and no strategy guarantees a win. If we detect cheating, collusion, or abuse of our systems, we reserve the right to suspend or close your account and forfeit any balance.

Dispute Resolution and Complaints

If you have a complaint about your account, a game outcome, or our service, contact our support team via live chat or email. We aim to respond to all complaints within standard business hours. We will investigate your complaint and provide a resolution or explanation.

If you are not satisfied with our response, you may escalate your complaint to our compliance team. We will review the escalation and provide a final decision within a reasonable timeframe. Our decision is binding unless you have grounds to pursue legal action in your own jurisdiction.

Jurisdiction and Applicable Law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of koi200 comply with their own jurisdiction's law.

These terms are governed by the laws of the jurisdiction in which koi200 operates. Any disputes arising from your use of koi200 will be resolved according to those laws. We reserve the right to modify these terms at any time. Material changes will be communicated via email or in-app notice.

By using koi200, you acknowledge that you have read and understood these terms and agree to be bound by them. If you have questions about these terms or our policies, contact our support team. We are available via live chat and email to assist users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.